Returns & Exchanges
At Tennis-Point, we want you to be completely satisfied with your gear, which is why we offer a 30-day return policy on all unused items in their original packaging. Whether it's a racket that doesn't feel right or apparel that doesn't fit, we make the exchange process quick and easy.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Gear
Place the unused items back in their original packaging, ensuring all tags are attached and rackets have not been used on court.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return box.
- 4.Drop Off and Track
Take your package to the nearest authorized shipping carrier location and keep your tracking receipt until your refund or exchange is processed.